Government response to consultation on proposals for the introduction of a maximum stake limit for online slots games in Great Britain GOV UK

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The main categories of games to be found at an online casino include slots, live casino games, and table games such as blackjack and roulette. Most online casinos have a wide variety of different games available in order to suit as many players as possible. In the live format, games are run by professional dealers in real time and streamed to players online. When playing an online casino game, players will first be asked to enter a stake. This limit will apply to all slots games offered by licensed operators, and operators will under no circumstances be allowed to offer higher stakes on online slots games, even if customers can provide evidence of lack of harm or their ability to afford them.

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Industry respondents expressed concerns about the impact of a stake limit on innovation within games. A similar number of respondents focused on the cost to the gambling industry and raised concerns about the displacement of customers to the illegal online market as a result of the introduction of stake limits. A few respondents argued that young people should not be allowed to access online slots games.

The majority of these respondents had selected the same general limit in the previous question. While online gambling, particularly via smartphone, is by far the most accessible form of gambling, it does afford meaningful protections which cannot easily be replicated offline. We believe that a £5 limit will achieve the government’s stated objectives in a proportionate way, with a lower risk of unintended consequences such as displacement to the illegal online market. In deciding which option to pursue, we have been led by the best available evidence and guided by the overarching objectives of the Gambling Act 2005 Review of ensuring an equitable approach to the regulation of online and land-based gambling. 24 of the 96 responses to this question were from gambling industry representatives, and nearly all argued for a £10 limit to ‘strike a balance’ between protection and freedom. Many of those in support of a £2 limit (Option 1) felt that it was the option most likely to reduce average losses or to help minimise the risk of runaway losses and therefore have a significant effect in reducing gambling-related harm.

This highlighted the overrepresentation of customers identified as high risk among high stakers, although this data could not explore the cause of such overrepresentation. In addition to the views and evidence provided through the consultation, DCMS has considered a wider body of background information to guide decision making. Parts 1 to 4 of this document sets out respondent views and evidence on each section of the consultation before outlining the government response and intended action in each area. During this time, 98 submissions were received, including 4 by email and 94 via our survey platform. In April 2023, DCMS published the white paper on gambling setting out the government’s plans for bringing the regulation of the gambling sector into the digital age.

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There are also multiple live blackjack variants that include extra features and rules to add new dimensions to the games, often making them more dynamic and fast-paced than traditional blackjack tables. Winnings are determined by the game being played, the likelihood of a win and the amount of money that’s been staked during the round. If the player wins the round they’ll get their stake back, plus their winnings. This is how much the player is willing to gamble for each round of the game, whether that be the spin of a slot game or a round of blackjack. The TV can act as a supplementary device for immersive visuals and social gameplay.

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• Following a public consultation, which ran from 26 July to 4 October 2023, and analysis of the responses to the consultation, the government will introduce a statutory maximum stake limit of £5 per spin for adults aged 25 and over.

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These were considered separately to the case for a lower limit for young adults, which is discussed in Part 3 below. In line with the white paper commitment, the consultation outlined 4 options for consideration. If any of these descriptions prove too narrow to effectively deliver the policy intent, then both the government and the Gambling Commission will look to revise it. These respondents disagreed for different reasons, with some saying it was unclear, others arguing it was too restrictive, and others saying it was not restrictive enough and might contain loopholes. A frequently expressed opinion amongst industry respondents was to keep the description exactly aligned with the already established and widely understood Gambling Commission definition. Some operators responding to the consultation raised technical concerns about the description, where the proposed wording extended the definition established by the Gambling Commission in 2021 in an effort to ensure boundary pushing products are captured.

Respondents suggested that multiple definitions in legislation and regulation would cause confusion and technical challenges for the categorisation of games, as well as potentially unintentionally capturing games outside of scope of the limit. Some respondents called for regular reviews of the description to future-proof its relevance to new online gambling products. To ensure the statutory instrument introducing the maximum stake limit is fully effective, we need to ensure a common understanding and also ensure the chosen definitions capture all intended products without driving unintended consequences. The data also showed that very few people stake at high levels for most of their slots gambling.

The consultation document set out our intention to give a minimum of 6 weeks transition period for operators to become compliant with the new rules. The researchers conclude that young people and young adults experiencing problem gambling should be considered at risk for suicidality. A cross-sectional research study from 2021 found an association between suicide attempts in 16 to 24 year olds and problem gambling, even after adjustment for other factors.

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Problem gamblers who have voluntarily excluded themselves from physical casinos are likely to be able to gain access to gambling via the internet if they so wish. On the internet, bets are often smaller and may thus seem far more affordable than gambling at a casino, but the amounts being bet can quickly accumulate. Many online gambling sites also allow people to bet just a few pennies to start with, which can lure them in before they start spending bigger amounts. Many gambling websites offer practice or demo sessions where a person can take part in the gambling activity for free, and practise without staking any money. Your device becomes the casino, and it’s always in your pocket and ready to be played. Some surveys have found that compared to those who visit physical casinos, online gambling problem gamblers are significantly less likely to have sought formal help.

The consultation was published alongside a consultation stage impact assessment to help inform respondent’s views. The introduction of a statutory levy on gambling operators will also ensure independent, long-term and trusted funding for high quality research to inform policy and regulation. In addition, in the time since consulting, we have looked to build on our evidence base by formal data requests to industry and carrying out desk research. We are grateful to the respondents who highlighted important evidence as part of their submissions.

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In the Gambling Commission’s participation survey, reporting on data in the year to March 2023, the problem gambling rate for 16 to 24 year olds (1%) was higher than the headline problem gambling rate (0.3%). Respondents who were not in favour of a separate limit raised concerns about some adults being treated differently based only on their age. Respondents also mentioned that younger adults may be less informed on the risks of gambling or may have lower incomes than older adults. It is unclear how many of those who supported consistency in limits for all adults would support a lower limit for young adults if the general limit is to be higher than £2. Our intention is that there will be future opportunities to review and if necessary adjust the limits. The Gambling Commission is also exploring improvements to online harm detection algorithms which will mean other markers of harm are more effectively identified and acted on.

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